81%
of programs have a strong core loyalty offering
Points and rewards are no longer the differentiator. The question is what happens around them.
THE NATIONAL TOP 100 CONVENIENCE STORE DIGITAL RANKING Where do you rank?
This independent benchmark examines the customer-facing digital experience across North America's largest convenience retailers — mobile, payments, personalization, rewards, partnerships and digital engagement.
Review your company's results with former C-store technology leaders who have operated these systems from the inside and now work with retailers to solve the same integration and technology challenges every day.
The leaders aren't winning on points.
Core rewards have become table stakes. 81% of programs already score strong on core loyalty value. The bigger separation happens when those capabilities have to work together across mobile, payments, ordering, identity and checkout.
Readout · Top 100 digital ranking
68%
of banners score below half of the complete loyalty framework
Most retailers have individual capabilities in place. Far fewer have connected them into a complete customer experience.
31%
have no mobile-ordering-to-loyalty continuity
15%
perform at a leading level
One example of where the strongest digital rankings are beginning to pull away.
Your review takes those findings down to your company.
See where you stand
Review your company's overall result and performance across the capabilities evaluated by the ranking.
See where the handoffs break
Find where loyalty carries cleanly from app to pump, ordering to payment and identification to checkout, and where the customer loses the thread.
Look underneath the gaps
Review those findings with former C-store technology leaders and discuss where systems, integrations, data or legacy processes may be contributing to the experience.
How your review works
Four steps from this page to a working conversation at the booth.
Secure a time
Pick a meeting time that works for your NACS schedule. You'll get a confirmation email with calendar details and a link to reschedule or cancel.
We prepare
Before NACS, our team reviews your company's available findings from the ranking so the meeting starts at your results, not at a pitch deck.
Meet at Booth C3375
A private review of your company's results with former C-store technology leaders — strengths, deficiencies and how you compare.
Leave with next steps
You leave knowing where your loyalty experience stands and what may be worth a closer look — whether or not that involves us.
The review is led by people who have lived with these systems.
The ranking looks at the experience from the customer side. The people reviewing your results have spent their careers on the technology side — operating it, building it, architecting the systems behind it and managing the teams responsible for making it all work.
Charles Jarrett
Former CIO, Cumberland Farms & Murphy USA
Charles ran technology across large convenience and fuel operations. He has been the person responsible when loyalty, POS, payments and fuel don't work together in production.
Convenience Store News 2018 Technology Leader of the Year
Ben Farmer
CEO, ResultStack | Former Pilot Travel Centers Developer
Ben started his career building technology inside Pilot Travel Centers. His experience comes from taking what the operation needs and turning it into technology that actually has to work in the store.
Adam Groves
Lead Architect, ResultStack | 20+ Years in Retail Technology
Adam designs loyalty systems and the architecture behind them. He traces where disconnects between loyalty, data and integrations show up as problems for the customer.
F. Dewayne Lane
Director of Engineering & AI, ResultStack | 26+ Years in Software Development
Dewayne leads ResultStack's engineering and AI work. He focuses on where AI can realistically improve the customer experience, and where the data and systems need work first.
Raymond Piercy
Retail Technology Delivery | Former Pilot Travel Centers
Raymond also started at Pilot Travel Centers. He manages the teams building retail loyalty systems and works across operations, marketing and technology to make them work in practice.
Before you book
Is this a sales presentation?
No. It's a private review of your company's results from the ranking. The conversation is about what the ranking found and what may be behind it. If there's a fit to work together afterward, that's a separate conversation.
What if my company isn't in the Top 100?
The ranking covers North America's largest convenience retailers. If your banner wasn't evaluated, we can still walk you through the framework and what the leaders are doing differently.
Who will I be meeting with?
Former C-store technology leaders — people who have operated loyalty, POS, payments and the integrations between them from the inside. See the team below.
How long is the meeting, and where?
Meetings are held at Booth C3375 during NACS 2026. The duration and available times are shown in the booking form above.
Can I reschedule or cancel?
Yes. Your confirmation email includes a link to reschedule or cancel your meeting at any time.
Who should join from my side?
Whoever owns the loyalty experience — technology, marketing or both. Nothing to prepare; we bring the findings.
THE NATIONAL TOP 100 CONVENIENCE STORE DIGITAL RANKING
Secure Your Time at NACS
A private review of your company's results, not a generic presentation.
Secure My NACS ReviewNACS 2026 · Booth C3375 · Private company review