81%
of programs have a strong core loyalty offering
Everyone figured out points. That stopped being where you win.
The National Top 100 Convenience Store Digital Ranking
We ranked the 100 largest convenience retailers. Where do you rank?
An independent scoring of the customer-facing digital experience at North America's largest convenience retailers. Not what the roadmap promises. What a customer actually runs into at the pump, in the app, and at checkout.
The people reviewing your results ran this technology before they consulted on it. A former CIO of Cumberland Farms and Murphy USA. A developer who came up inside Pilot Travel Centers. They have been on the hook when loyalty and the POS stop talking to each other.
The leaders aren't winning on points.
Core rewards are table stakes now. 81% of programs already score well there, which means points stopped being the thing that separates anyone. The separation shows up later, when all of it has to hold together as a customer moves from the app to the pump to the register. Only 15% of the field does that at a leading level.
Readout · Top 100 digital ranking
68%
of banners score below half of the complete loyalty framework
Most retailers have the pieces. Far fewer have connected them.
31%
have no mobile-ordering-to-loyalty continuity
15%
perform at a leading level
One example of where the strongest digital rankings are beginning to pull away.
Your review takes all of that down to one company.
See where you stand
Your overall score, and how you did on each capability the ranking measured.
See where the handoffs break
Loyalty should follow the customer from the app to the pump to the register. We show you the points where it stops following.
Look underneath the gaps
A gap at checkout usually starts somewhere else. We talk through where yours probably starts, with people who have debugged the same thing in production.
How your review works
Four steps from this page to a working conversation at the booth.
Secure a time
Pick a meeting time that works for your NACS schedule. You'll get a confirmation email with calendar details and a link to reschedule or cancel.
We prepare
Before the show, we pull your company's results and read them. The meeting starts at your numbers.
Meet at Booth C3375
A private walk-through of your results with the people who have run these systems: what's strong, what isn't, and how you compare.
Leave with next steps
You leave knowing where your loyalty experience stands and what's worth a closer look, whether or not that involves us.
The people reading your results have run these systems.
The ranking looks at your digital experience the way a customer sees it. The people reviewing it with you spent their careers on the other side of that glass, building these systems, integrating them, and getting paged when they broke.
Charles Jarrett
Former CIO, Cumberland Farms & Murphy USA
Charles ran technology across large convenience and fuel operations. He has been the person responsible when loyalty, POS, payments and fuel don't work together in production.
Convenience Store News 2018 Technology Leader of the Year
Ben Farmer
CEO, ResultStack | Former Pilot Travel Centers Developer
Ben started his career building technology inside Pilot Travel Centers. He builds from what the operation actually needs, not from what looks good in a demo.
Adam Groves
Lead Architect, ResultStack | 20+ Years in Retail Technology
Adam designs loyalty systems and the architecture behind them. He traces where disconnects between loyalty, data and integrations show up as problems for the customer.
F. Dewayne Lane
Director of Engineering & AI, ResultStack | 26+ Years in Software Development
Dewayne leads ResultStack's engineering and AI work. He focuses on where AI can realistically improve the customer experience, and where the data and systems need work first.
John LoCasto
Senior Design Engineer (AI Native), ResultStack
John shapes how ResultStack's products look, feel, and behave. He pushes for the version that needs no explanation.
Before you book
Is this a sales presentation?
No. It's a walk-through of your results from the ranking. If there's a reason to work together afterward, that's a separate conversation and we'll say so.
What if my company isn't in the Top 100?
The ranking covers North America's largest convenience retailers. If your banner wasn't evaluated, we can still walk you through the framework and what the leaders are doing differently.
Who will I be meeting with?
People who have operated loyalty, POS, payments, and the integrations between them from the inside. The team is listed below.
How long is the meeting, and where?
Meetings are held at Booth C3375 during NACS 2026. The duration and available times are shown in the booking form above.
Can I reschedule or cancel?
Yes. Your confirmation email includes a link to reschedule or cancel your meeting at any time.
Who should join from my side?
Whoever owns the loyalty experience, whether that's technology or marketing or both. Nothing to prepare. We bring the findings.
The National Top 100 Convenience Store Digital Ranking
Secure your time at NACS
We pull your company's results before the show and walk you through them. That's the whole meeting.
Secure my NACS reviewNACS 2026 · Booth C3375 · Private company review